Introduction
This Privacy Policy explains how Quote Legends ("Quote Legends," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you access or use quotelegends.com and all related content, features, and services (collectively, the "Service," as defined in our Terms of Service).
This Policy is governed by the Personal Information Protection and Electronic Documents Act ("PIPEDA") and applicable Ontario law, and forms part of, and should be read alongside, our Terms of Service.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, profile picture);
- User-generated content (saved quotations, ratings, reviews, and Submissions, as described in our Terms of Service);
- Purchase history and transaction data;
- Communication preferences and correspondence; and
- Technical data (IP address, browser type, device information).
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service;
- Process transactions and send related information;
- Send you technical notices, updates, and support messages;
- Respond to your comments, questions, and customer service requests;
- Personalize your experience and deliver content relevant to your interests;
- Monitor and analyze trends, usage, and activity on the Service; and
- Detect, prevent, and address technical issues and fraudulent activity.
Consent
By providing personal information to us, you consent to its collection, use, and disclosure as described in this Policy. Where we rely on your express consent — for example, to send marketing communications — you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to provide certain features of the Service.
Some information is collected with your implied consent where reasonably necessary to provide the Service you have requested, such as processing an order you have placed.
Cross-Border Data Transfers
While your information is outside Canada, it may be accessible to the courts, law enforcement, and national security authorities of that jurisdiction under local law. We take steps to ensure that any service provider handling your information, wherever located, provides a comparable level of protection to that required under PIPEDA.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal and accounting obligations, and to resolve disputes. When information is no longer required for these purposes, we take reasonable steps to delete or anonymize it.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your account and associated personal information;
- Withdraw consent to our collection, use, or disclosure of your information, as described in Section 4;
- Opt out of marketing communications at any time; and
- Request a copy of your personal information in a portable format, where technically feasible.
To exercise any of these rights, contact us using the information in Section 15 (Contact Us). We will respond within a reasonable time and in accordance with applicable law.
Marketing Communications
If you subscribe to receive marketing or promotional communications from us, we do so in accordance with Canada's Anti-Spam Legislation ("CASL"). Every marketing message we send includes a means to unsubscribe, and we will honour your unsubscribe request promptly. Unsubscribing from marketing communications does not affect transactional messages related to your account or purchases.
Children's Privacy
The Service is not directed to children under the age of 13, consistent with the eligibility requirements in our Terms of Service. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Service after a change takes effect constitutes your acknowledgment of the revised Policy.
How to Raise a Concern
If you have a question or concern about how we handle your personal information, please contact us first using the information in Section 15 (Contact Us) — we will do our best to resolve it directly.
If you remain unsatisfied, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC), which oversees compliance with PIPEDA.
Contact Us
For any question about this Privacy Policy, contact us at support@quotelegends.com.